TECHNICAL SUPPORT SPECIALIST - Accurum Technologies

TECHNICAL SUPPORT SPECIALIST

Description

The individual's primary duty is to provide phone and email support for high-end / Business Class Networking hardware and peripherals including, routers, managed switches and high volume iSCSI storage. This is not a Help Desk position. This position provides support for Corporate IT Departments and end users for the products that D-Link Systems manufactures.

A componet of managed - switch support consists of assisting customers to configure products using VLAN, LAG and routing functionality

Provide technical support for end-users escalated to level 3

Requirements

1-2 years experience with Networking Hardware support and set-up

Associate Degree in IT Networking or equivalent knowledge a plus

Experience with OSI Layers, IP address schemes, Windows 2K, XP, Vista, Desktop and Server Versions

Interest in Linux Desktop and Server use is ideal

Actual experience configuring managed switches and Business Class Firewalls / Routers preferred

Company Profile

AccurumTechnologies, LLC is a New Jersey based well established Business Solution Provider, IT-Staffing company.

AccurumTechnologies provides information technology consulting, project outsourcing and managed service solutions. Accurumtechnologies LLC specializes in data warehouse, portal, application development and enterprise systems integration solutions. Accurum works with leading companies in the Healthcare, Consumer & Industrial Technology, Public Sector and Financial Services industries throughout the U.S.

Accurum Technologies LLC. is an equal opportunity employer and we are determined to hire candidates for various job opportunities we have with our clients.

Please send your update resume to sumit@accurumtechnologies.org

www.accurumtechnolgies.com